Event Information

Terms & Conditions for Attendance

Thank you for registering for this Digital Summit Expo. Regardless of whether your registration is submitted by you or your proxy, the following Event Terms and Conditions (“Terms”) apply to you and your participation in any Digital Summit Expo. Depending on the type of conference, certain terms below may not apply. “Attendee” for purposes of these Terms will include all participants at the Event, including Exhibitors and Attendees. By participating in this Event, you agree to these Terms so please read them carefully. These Terms include and incorporate by reference Digital Summit Expo’s Privacy Policy.

This Event is organised by Digital Summit Expo, which reserves the right, in its sole discretion, to limit or deny access to any entity or individual. To be eligible to participate, you must be 18 years old or older.

Event Registration

Attendee Cancellation Policy

If circumstances change and you can no longer attend this Conference, you may cancel your registration by providing written notice to the Digital Summit Expo Events team at info@digitalsummitexpo.com.au. Our attendee cancellation policy is outlined below. 

Registrations may be refunded, or tickets reactivated, if cancellation is made in writing no less than 30 calendar days prior to the Event start date. Cancellations received after the cancellation cut-off date or non-attendance will not be refunded and/or tickets will not be re-activated. For cancellations received after the cut-off date with a balance due, the registration amount remains due in full. In the event that the registered attendee is unable to attend, written authorisation can be approved for a ticket transfer to another representative.

Force Majeure

After the cancellation cut-off date, payments made are not refundable for any reason, including, but not limited to, failure to use conference attendance credentials due to illness or due to any event beyond the reasonable control of the parties, such as an act of God, natural disaster, travel-related problems or an act of terrorism.

Substitution and Badge Policy

Substitution of registrations may be made at any time up to the event start date. Certain events require attendees to be qualified by Digital Summit Expo to attend and any substitutions would also require approval by Digital Summit Expo. “No Shows” will be deemed a cancellation per the cancellation cut-off date in the Cancellation Policy listed above. Additional terms of your Digital Summit Expo agreement may apply.  Please consult with Digital Summit Expo Event Organiser directly with any questions, at info@digitalsummitexpo.com.au.

Sharing of Attendee passes is not permitted at any time. Badges are issued to, can be picked up by, and used by only the Attendee named in the registration. Photo ID will be required for each Attendee when collecting a badge onsite. Badges must be worn at all times during the Event.

A Digital Summit Expo badge allows an attendee entry to the overall Event, but cannot guarantee admission to every session, lounge, or meeting area. Admission is subject to venue capacity and other requirements.  For example, certain sessions may be restricted from vendor attendees.

Group Discount Program

Groups must consist of employees of the same organisation and discounts only apply to the same event. At events where we offer the Group Discount Tickets, there is a limit of four Group Rate Discount complimentary registrations per organization per event.

Only one discount may be applied to an individual registration. With the exception of the early bird discount, multiple discounts cannot be combined. 

In order to receive the group discount and be admitted to the event, all registrations must be paid in full. Cash and paid ticket registrations both qualify towards the group rate discount. A combination of paid tickets and cash registrations may be used to qualify for Group Rate Discount complimentary registrations. Some restrictions may apply to ticket registrations.  Contact the Event Organiser if you have questions.

Payment Terms

Currency Exchange Rate Disclaimer: Client/Cardholder confirms acknowledgment and acceptance of a potential gain/loss incurred by any adjustments made by their bank due to the currency exchange rate. Digital Summit Expo will not be liable or responsible for any loss incurred by the Client/Cardholder from an adjustment made due to the currency exchange rate. Nor will Digital Summit Expo pursue the Client/Cardholder for collection if that adjustment should be made in the Client’s/Cardholder’s favour.

Submission of a registration online, by phone, email or fax, constitutes an official registration and intent to attend the Event. Invoices are payable upon receipt.  Full payment must be received prior to the Event in order to gain entry.

You agree that, in the unlikely event that Digital Summit Expo cannot resolve your payment issue and you dispute the credit card charge, your electronic statement may be used as evidence that said charge is valid and just. If there are any issues with your credit card charge, please contact Digital Summit Expo Finance Team at, sales@digitalsummitexpo.com.a.

Before the Event

Before Event with Exhibitors

To ensure all our attendees and exhibitors derive the greatest value from our Conferences, we share a list of company names and job titles (but not name or contact details) of attendees with Exhibitors for their planning purposes before the conference. If you would prefer to opt-out of such sharing, please email info@rankingaustralia.com.au. Please note that if you choose to opt-out, you will miss the insights and sneak-peek previews of the Speakers and Exhibitors leading up to the event.

At the Event

Digital Summit VIP Sessions & After-Party

Digital Summit Expo uses badge identification to determine session attendance, deliver surveys, manage session capacity, and to enforce session restrictions. Data from badge identification may be used to allow you to see a list of sessions you attended in the Digital Summit Expo. Attendance data from Digital Summit Expo sessions and functions will be shared with our sponsors and third parties for administration and marketing purposes, which you can opt-out at any time using the unsubscribe link in the emails.

Session Availability

Digital Summit Expo allows entry to specific defined events, functions and sessions based on ticket type but cannot guarantee admission to every session. Session admission is subject to venue capacity and other criteria (for example vendor/ end user, etc.).

Guest Speakers

Digital Summit Expo Guest Speaker sessions are central to the success of the Digital Summit Expo. In order to provide our attendees with a platform for the exchange of ideas and insights, we invite key figures from various specialist areas of the digital industry to share their personal perspectives concerning the digital challenges and opportunities facing businesses today. Guest speakers are not employees of the Digital Summit Expo. While Digital Summit Expo reviews the content of our guest speaker’s presentations prior to the Event for appropriateness and to allow for a variety of content and insights to be delivered at the Event. All participants attending any scheduled sessions or function space during the event, are to maintain the understanding that any information and/or advice provided to be taken as advice only, professional consultations should be sought before taking any action. Guest speaker views and opinions are entirely their own and in no way reflect the views and opinions of Digital Summit Expo.

Use of Multimedia at the Event

In order to comply with global data privacy laws, Digital Summit Expo imposes restrictions on the use of multimedia at its Events (i.e., photography, video, audio, online streaming and all future mediums). Please note that Digital Summit Expo imposes different photography/streaming/recording and social media rules for Exhibitors and Attendees from Exhibiting companies at the Events (as further clarified in the Sponsor Rules & Regulations because they are representing Digital Summit Expo at the Conference).

Exhibitors and Attendees: Digital Summit Expo prohibits the use of cameras and mobile recording devices at all Events Sessions and on the Exhibit Floor during exhibit hours. For all other areas of the Event, Digital Summit Expo (and at times approved third parties) hires professional service providers (photo/video/audio/streaming) to document and showcase the Event experience.

For Exhibitors: When a company contracts with Digital Summit Expo to exhibit at an Event, they are representing Digital Summit Expo.  As such, we will allow them to photograph/stream/record their Event experience and booth set-up, provided they comply with the Sponsor Rules & Regulations.  Among other things, Exhibitors must use Digital Summit Expo’s dedicated production provider or must film their booth set-up before or after official trade show floor hours of operation. 

For Attendees: Digital Summit Expo leverages social media to post real-time Events photos and videos to its Social media feeds, and display select submissions from those feeds on screens throughout the venue. Attendees are encouraged to capture their Event experiences in the permitted areas of the Event venue and post their own social content from the Event (text, photos, audio, video, streaming), provided it does not defame other Event attendees or Exhibitors or infringe on copyright Digital Summit Expo and/or Sponsor branding and content. Digital Summit Expo will determine at its sole discretion which posted content will be displayed on the screens at the Event venue.

By attending the Event, you acknowledge and agree as follows: (a) Digital Summit Expo may edit and use the footage it captures at Digital Summit Expo Events for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) Due to the prevalence of mobile recording devices, Digital Summit Expo disclaims all liability for the capture of your image by Attendees (who are not under sponsorship contracts with Digital Summit Expo) in any multimedia format at the Event.

Onsite Meetings

During the course of the Event, it is not uncommon for Attendees to participate in meetings, ad-hocs or scheduled sessions with other companies. Attendees must agree that they are aware that in any such situation, the opinions and comments of Speakers, Sponsors or Exhibitors are not to be held as a reflection or in anyway a direct representation of opinions or comments of Digital Summit Expo Pty Ltd.

Event & Marketing Communications

When registering on the Digital Summit Expo website, you are presented with the ability to allow the Organiser and it’s Marketing Team, and Promotional Partners to inform you about the Event, provide further information about the functions, sessions, speakers and exhibitors at the Event, also to communicate upcoming Event features, changes in schedule, and important conference information. These notification settings can be configured at any time within the settings section of your mobile device. Your usage of these services is bound by our General Code of Conduct.

Presentation Materials

You may receive access to Digital Summit Expo and third-party license content (“Presentation Materials”). Digital Summit Expo is not liable for the information in the Presentation Materials. You may use these presentations as well as session audio/video recordings where available solely for your own internal, non-commercial purposes. Unauthorised distribution (via sales, copying, posting on intranet/internet) is expressly forbidden. Excerpting or quoting is permitted with prior written approval from info@digitalsummitexpo.com.au.


PLEASE NOTE: Some of our services are available on mobile devices. We encourage you not to use such services in a way that distracts you and prevents you from obeying traffic or safety laws. 

General Code of Conduct

The General Code of Conduct outlines our expectations for all Attendees at the Digital Summit Expo and for those who utilize the event to promote their business and services. The Organiser, employees, contractors, and sub-contractors at Digital Summit Expo will enforce this Code and expect cooperation from all participants to help to promote a safe environment and a productive Event experience for everyone.

Please do:


When communicating in person or by other means:

Please do not:

PLEASE NOTE: The Event Venue is a licensed premise. The Event Venue practises the responsible service of alcohol. The supply of alcohol is not permitted to underage, disorderly or unduly intoxicated customers. The Event Venue reserves the right to request Photo ID. The Event Venue also reserves the right to refuse entry to people who are disorderly or are displaying signs of intoxication.

Reporting Violations of this Policy

If you have been (or notice that someone else has been) impacted by a failure to adhere to this Code of Conduct or have additional concerns, please contact a member of the Digital Summit Team onsite or by email info@digitalsummitexpo.com.au .

In the event of an emergency situation, please contact local authorities immediately.

Consequences of Violating this Policy

Unacceptable behaviour will not be tolerated at Digital Summit Expo. Anyone engagement in such behaviour may result in suspension of your usage of the Event services and expulsion from the event without warning or refund. This may also result in prohibition from registering or attending future events facilitated be Digital Summit Expo.